Helpdesk Entry

Quick & easy complaint registration & tracking

VersionX Helpdesk Entry is useful for any business, organisation, or gated community for quick resolution of issues & requests.

Top Features:

* Empowers anybody to raise a complaint - be it customers, staff, or residents

* Complaints get registered in a few seconds

* Enables capturing of issues with pictures for authentication

* Enables voice-based reporting of the issue

* Complaints get auto-assigned to the designated personnel/group as soon as raised

* Sends alerts & notifications to the concerned personnel/group

* Authorized personnel can view/track the status of a complaint in real-time

* Escalate complaints with a click/touch if not addressed in the given time

* View reports on daily/monthly/yearly complaints issued & resolved

* Eliminate fake complaints

* Keep your customers, staff, or residents happy with quick closure of issues

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