Post & DHL

Use the Post & DHL offer conveniently on your smartphone or tablet

With the free Post & DHL app, the most important postal and parcel services are at your fingertips at any time and anywhere on your smartphone or tablet - from purchasing stamps or parcel stamps to tracking shipments. As a registered customer, you benefit from additional advantages.

TRACK

• Shipment tracking including barcode scanner

• All shipments at a glance including delivery time and detailed information

• Book all available delivery options for a shipment

• Letter announcement: Free announcement of letters that will be delivered shortly, including envelope photo and push notification

• Show shipment status for letters (e.g. registered mail or priority mail) and goods mail

• Scan matrix codes on stamps before sending and use basic tracking for letters

• Find out more information about the stamp and the motif after scanning

• Save and manage up to 10 programs

• Push notification about the current status of the shipment and new letter announcements

• DHL Live Tracking: Track shipments in real time on a map including countdown and delivery time window

Additionally for logged in users:

• Store and manage up to 100 shipments

• Automatic display of many packages with postal numbers

• Digital notification for delivery to a desired location, to a neighbor or to the branch

• DHL Live Tracking: On the morning of delivery, you will receive a package notification via email and/or push message indicating the 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery

FRANKING

• Purchasing postage for parcel and parcel shipping within Germany, the EU and the world

• Booking function for pick-up orders

• Access to local and online address book to select recipient and sender addresses

• Combine shipping stamps in increments of 10 as needed to create a savings set and save up to 20% on shipping costs

• Payment function via PayPal, credit card or direct debit

• Display of a QR code for free printing of the mobile parcel stamp in branches, at packing stations or at the delivery person

• Display the parcel stamp as a PDF for printing or forwarding as an email

• Cancellation function for purchased shopping carts

• Display of shopping carts from the last 30 days

• Request postage for postcards, standard letters, compact letters and large letters in the app, pay online and immediately use it as a mobile stamp or internet stamp

• Determine the appropriate postage with the help of the postage advisor

Additionally for logged in users:

• Synchronization of DHL Online Franking shopping carts for the last 30 days

• Save your favorites in your DHL customer account

LOCATIONS

• Pack station, parcel box & branch and parcel shop search including information on opening times, offers and distance

• Results as a convenient map & detailed list view

• GPS-assisted search or manual entry possible

PACKING STATION

• Details about Packstation shipments (including collection code)

• Operate app-controlled packing stations via app

• Display of the location where the package is ready for pickup

• Be informed via push as soon as your package is ready for collection at the branch or packing station

• One-time device activation, e.g. by scanning the customer card or an activation code by letter.

MY BRANDS

• All mobile brands for parcels and returns at a glance

• Simply send to packing stations, branches and our deliverers without having to print yourself

MORE

• Display your user data

• DHL customer account:

o Manage your settings for receiving parcels and letters and receive your parcels flexibly, e.g. at the packing station

o By participating in the bonus program, you collect valuable points when sending via online franking and when receiving parcels, which you can redeem for postage and shopping vouchers

• Configuration of push notifications

• Help, Services & Info: FAQs, customer service contact (Facebook or service chat) and further information