TAP Support

Remotely support Topcon consoles worldwide with securesharing and control.

Horizon Remote Support lets you securely connect to a Topcon console from anywhere in the world using your mobile device. With real-time screen sharing and remote control, you can provide fast, effective assistance without being physically on site.

The connection is protected through your personal Topcon Account and a unique PIN generated for each session, ensuring secure and authorized access between the operator and the support provider.

Key Features:

• Secure remote connection to Topcon consoles

• Real-time screen sharing

• Full remote control of the console

• One-time PIN for each support session

• Account-based authentication

• Fast troubleshooting without travel

Benefits:

• Save time and fuel

• Reduce downtime in the field

• Improve support efficiency

• Assist operators instantly from anywhere

Horizon Remote Support is designed for technicians, dealers, and operators who need fast, reliable, and secure remote assistance for Topcon systems.