Siegwerk INKonnect

Our remote service solution

Siegwerk INKonnect is a software platform which combines remote video support with Augmented reality (AR) technology to provide fast, instant on-demand video support. It supports Siegwerk customers to identify and resolve problems, get assistance in Ink and print related troubleshoot process with the help of Siegwerk experts, effectively and quickly. Each Siegwerk expert brings years of Ink expertise to solve your problem as quickly and efficiently as possible – without waiting for an expert to arrive on site.

Siegwerk INKonnect is optimized for installation on Android phones and tablets for collaboration between field technicians and Siegwerk experts. You can always get support through a video session to identify issues and give accurate instructions through augmented reality annotations.
Key Features:

* Taking photos and recording videos

* Freeze annotations

* Augmented reality annotations

* Company chat – Public and private

* Screen sharing

* Automatic text and voice translation

* QR code and Barcode scanning

* Digital Zoom