Prosper

Training for employees of micro-credit industry directly engaging with customers

Prosper is a program co-developed by Microfinance Institutions Network (a RBI recognized SRO for NBFC-MFIs) and Banking Financial Services Insurance Sector Skills Council (BFSI-SSC) with support from Ministry of Skill Development and Entrepreneurship (MSDE) under the Recognition of Prior Learning (RPL) scheme of Prime Minister Kaushal Vikas Yojna (PMKVY).

This program is targeted towards employees of the micro-credit industry who are directly in touch with customers for delivery of micro-credit. The program has three parts:

Training: This covers various aspects of customer engagement (in the context of micro-credit)

Assessment: Evaluate candidates’ understanding of key concepts covered in the training

Certification: Candidates passing the Assessment will get a certificate from BFSI SSC, MSDE and MFIN apart from other applicable benefits under PMKVY

The duration of training is about 3 hours and the candidate will appear for assessment after the completion of training.