MID Live Chat/ Live Tracker

Instant App Messaging

Offer fast and personal service even if you are not at your desk. Mobile Live Chat app for Android will help you chat with customers wherever you are. If you want to stay mobile during work, these chatting apps are for you.

Features:

1. Answer chats when out of the office using the Live Chat for Android app.

2. Identify - Greet your prospective visitors when they are shopping on your website.

3. Chat - Talk with your customers using our chatting interface for Android. Simplify the whole process by using tag-based canned responses.

4. Manage- Easily recognize which chats need your attention using our Visitor circles.

5. Typing speed enhancement - Use canned responses to answer your visitors’ questions faster and in a more informative way.

6. Easily accessible history - You can access previous chat history by scrolling to the top of an ongoing conversation. This way, any past information can be accessed with ease.

7. Supervise ongoing chats - Check on the chats of your agents by covertly joining their

conversations. Help them by whispering helpful tips that won’t be visible to clients.

Additional features include:

1. Push Notifications - Instantly find out when a visitor is trying to chat with you on your

mobile device.

2. Use on All Devices - Chat with customers from your phone, tablet, or smartwatch.

What Your Customers See?

Customers can easily start chats from their phone or tablet with mobile-optimized chat box. When someone reaches out to your team, the chat box will pop up on their current page, so you can provide instant answers without forcing website visitors to switch back and forth between webpages.