ESI Ditto

ESI Ditto allows those on-the-go to make & receive business calls from anywhere.

To stay competitive, your organization’s high-performing employees need options to stay productive and accessible without being constantly tied to a desk. Plus, as a business, you must be able to maintain and protect company data and ensure your employees are accessible even while on the road. Employees are often using personal phones while on the road for business transactions, which the business has no visibility into. They need a solution that offers them the ability to use their personal device, yet remain connected to the corporate communication system, enabling them to leverage business information for every call. In addition, businesses often lose access to client information when customers are contacted outside of the business system. Businesses need a option that offers insight into employee and client interactions even while on the road. That solution is ESI Ditto™.

ESI Ditto mirrors the functionality of your ESI desktop phone right on your Android smartphone, allowing those on-the-go to make and receive business calls from anywhere while maintaining a single office phone number and voicemail.

Features

-- Make and Receive business calls made to your office phone number

-- Calls made with Ditto show your office caller ID

-- View corporate directory

-- Transfer calls (blind and supervised)

-- Park callers in our dynamic call park queues

-- Record calls from your mobile device

-- Intelligent Dialing

-- Notification of new voicemail messages, no need to call or login to check!

-- Make calls over WiFi or 3G / 4G / LTE

-- Carrier mode (for poor data connections)

IMPORTANT: ESI Ditto for Android requires an active account on the ESI Cloud PBX

*****Voice quality is highly dependent upon your WiFi or 3G / 4G / LTE network bandwidth*****

*Warning for 3G / 4G / LTE Usage*

Some mobile carriers prohibit or restrict the use of VoIP calls over their networks and may interfere with, block, or institute fees for calls made over their 3G / 4G / LTE data networks. Check the terms of your cell phone agreement to determine the rules for your carrier. ESI cannot guarantee service and is not responsible for any charges or fees assessed in connection with usage of ESI Ditto on your mobile device.

If you experience any issues please open a ticket via the ESI Support site at http://support.esi-estech.com or contact ESI Technical Support at 800-850-2151.