How to Contact Among Us Customer Support Service
Learn how to contact Among Us customer support for account issues, bug reports, and more. Find the right channels to get help quickly.
2024-05-30
Among Us, the popular social deduction game by Innersloth has captivated millions of players worldwide. However, like any online game, players may encounter issues that require assistance from customer support. This article provides a comprehensive guide on how to contact Among Us customer support service for various concerns, including account issues, bug reports, and general inquiries.
1. Contacting Innersloth via Email
For direct assistance, players can contact Innersloth through various email addresses tailored to specific needs:
- Support and Bug Reports: For general support and bug-related issues, email [email protected]. This is the primary channel for reporting bugs and seeking help with game-related problems.
- Press and Media Inquiries: For press, media, and marketing-related questions, contact [email protected].
- Merchandising and Licensing: For inquiries about merchandising and licensing, email [email protected] and visit the licensing page on the Innersloth website.
- General Inquiries: For other questions, use the general inquiries email [email protected].
2. Using the Innersloth Help Desk
Innersloth provides a comprehensive Help Desk on their website, which includes FAQs and support articles:
- FAQs: The FAQ section covers common questions about account linking, chat settings, username changes, and more. It is a good starting point for resolving common issues without needing to contact support directly.
- Submit a Request: If the FAQs do not resolve your issue, you can submit a request through the Innersloth Help Center. This ensures that your query is directed to the appropriate team for a quicker response.
3. Reporting Bugs and Issues
Players encountering bugs or technical issues can report them through the following methods:
- Email Support: As mentioned, emailing [email protected] is the primary method for reporting bugs. Provide detailed information about the issue to help the support team address it effectively.
- In-Game Reporting: For issues related to player behavior, such as harassment or cheating, use the in-game reporting feature. Open the chat, click the Kick menu, select the player, and click the Report button.
4. Community Support and Additional Resources
In addition to direct support channels, players can seek help from the Among Us community:
- Reddit and Discord: The unofficial Among Us subreddit and Discord server are valuable resources for community support. Players can discuss issues, share tips, and get advice from other players.
- Official Website and Social Media: Keep up with the latest updates and announcements by following Among Us on their official website and social media channels. This can provide insights into ongoing issues and upcoming features.
By utilizing these resources, players can effectively address their concerns and continue enjoying the game. Whether it's a technical issue or a general inquiry, Innersloth's support channels are designed to help players get the assistance they need.