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Global Retail Channel Management
GRCM or Global Retail Channel Management is a Dell IT application used by Sales & Support teams, external Tier-1/Tier-2 partners to upload sell-thru/sell-out data.
The GRCM App has the following features for our Dell Partners-
(1) The user can track the service tag journey including Sell-In, Sell-Thru and Sell-Out as well.
(2) The user would be able to scan and submit multiple service tags for a customer in one go by using the in-app scanner.
(3) GRCM app lets the user perform system search for their assigned customers
(4) The user can also perform a Transaction search for all the uploaded sell-outs and track the status of each transaction
What's New in the Latest Version 1.4
Last updated on Apr 28, 2020
This update enables the push notification for all the external channel partners. The partner would receive a push notification on completion of a submitted sell-out by the user.
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GRCM
1.4 by Dell Inc.
Apr 28, 2020