Free

Mobile & Freebox Subscriber Area

The Free application allows you to access your Mobile and Freebox Subscriber Area at any time.

View and download your invoices in one click and manage your personal information. Track your consumption in detail. Consult and manage your consumption at a glance.

Discover all the features available for your mobile Subscriber Area:

- Manage your lines

- Subscribe to a new line

- Change plan

- Change line number

- Order a new SIM or eSIM

For Freebox subscribers, enjoy many features for your Freebox Ultra, Pop, Delta or Revolution:

- Track your orders

- Access your Wi-Fi information

- Update your banking details and change payment method

- Choose the method of receiving your invoices

- Modify your personal information and data

- Stay informed with the notification center

- Buy a smart TV

- Manage parental controls

The Assistance section provides you with online solutions and Free Proxi allows you to chat with an advisor by messaging.

With Free Proxi*, experience a whole new assistance experience and:

- Chat at any time with your assigned advisors

- Use our diagnostic tool for your internet box

- Make and manage your appointments with our technicians

- Manage your options and subscriptions

- Request a change of offer

Don’t hesitate to write a review on the store!

Downloading and using Freebox My Subscriber Space is free (excluding mobile internet connection costs depending on the offer subscribed).

*Subject to eligibility.