Siun sote

The digital services of the North Karelia welfare region with you everywhere

Do business with the professionals of the North Karelia welfare region - wherever you are. You will receive care and guidance related to your health, well-being and everyday concerns.

Thanks to Siun sote's digital services, you can reach social and healthcare professionals regardless of your location. The services are equally available to all residents of North Karelia.

Digital services complement local services and are a safe way for remote transactions.

In the service you can

- chat with a professional in real time

- get an assessment of your need for treatment or service

- be directed to the help you need

- act on behalf of another person.

Selection of services

The range of services is gradually expanding. The services available to you are presented in the Digitalization section of the application. Please note that the services are not suitable for dealing with emergency situations. In emergencies, always call 112.

Payability

Using the service is free of charge for you. Some services may be chargeable. The professional will tell you if he refers you to a service that is chargeable.

Identification

Identify yourself with your bank credentials or mobile certificate when you use the application. In the future, you will be able to log into the application easily with a PIN code, facial recognition or fingerprint.

Safety

Your transaction information is recorded in Siu sote's customer and patient information systems, just like in your other transactions. Your information may only be used by professionals with whom you have a client or patient relationship.

Dealing on behalf of

You can do business on behalf of another person by adding them to your profile. As a guardian, you can add a person under the age of 18 directly to your profile and do business on their behalf. When you do business on behalf of an adult, the person must first authorize you in the Suomi.fi service.