Intelligent City Παλαιό Φάληρο

Intelligent City of Palaio Faliro municipality

FixMyCity is available for free to smart device users. The citizens

they can install the app on their device and

use in order to report damage at the points they wish, but also to monitor the progress of their reports.

In particular, every citizen has the possibility to locate his position

through the application, which performs an automatic location check. In

case where the citizen is located outside the municipality's boundaries, the application

returns a relevant message and does not allow the process to continue.

In the case of locating the citizen's position within the municipality's boundaries, h

application allows the selection of damage category (waste,

lighting, etc.) from a ready-made menu and then selecting the type of damage with

the same way. He then fills in contact information while he can

to insert photo downloadable through the app. Choosing

"submit" the system registers the fault and will assign a protocol number,

which is communicated to the citizen. At the same time, she sends him a message

email, which informs him of its receipt

request. When the fault is corrected, the system informs

again the citizen for the successful outcome of his request.

Given that positioning accuracy depends on itself

device of the respective citizen, during the detection phase described

above, the citizen has the possibility to correct his position with

manually within the application. Specifically, once the position is identified

on the map, the citizen can drag his mark and

place where desired. In addition, there is also a possibility

to correct (relocate) the position automatically.