RemotePC Vision

Remoteunterstützung mit AR

Description:

Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.

Advantages include:

- Provide assistance in real-time.

- See the problem as shown by customers, instead of just talking about it, and improve productivity.

- Understand issues better with the use of annotations to mark real-world objects.

- Help customers collaborate more efficiently by sending quick messages.

- Offer flexible support by letting customers pause the video and interact in real time.

- Allow customers to make and share a Tutorial recording.

- Foster strong cooperation by sharing image files with customers

Features:

- Real-time audio/video streaming

- 3D arrows and hand drawing

- Guide mode

- Quick messages

- Tutorial with recording

- Time Slice

- HD VoIP

- Security standards: TLS v 1.2/AES-256 encryption