Learn ITIL - Basic Tutorials

This course gives a basic introduction to the world of ITIL

ITIL has been adopted globally by thousands of organizations, professionals and consultants to help them deliver improvements to IT services. ITIL helps you to realize improvements including cost reductions in service delivery, enhancements in processes, improved measurement and reporting as well as continually driving up the quality of IT Services. ITIL provides direct benefits to service providers, businesses and their customers.

There are four levels of certification within the scheme:

1. Foundation

2. Intermediate

3. Expert

4. Master

Successfully passing the Foundation exam is mandatory before you can progress to other courses and is worth 2 credits.

ITIL is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools.

*YOU ARE GOING TO GET FROM THIS COURSE*

• Over 5 lectures and 2 hours of content!

• 3 easy to absorb lessons covering ITIL terminology, structure, concepts and processes

• Lesson 1: Introducing ITIL – including the history of ITIL and its importance

• Lesson 2: ITIL in action – a deeper dive into the service lifecycle

• Lesson 3: Implementing ITIL and next steps – includes implementation considerations and some real world case studies

*WHAT YOU WILL LEARN*

✔ An Introduction to ITIL

✔ ITIL in Action

✔ Implementing ITIL

*FEATURES*

• Lifetime access to 5 lectures

• 2+ hours of high quality content

• A community of 1900+ students learning together!

• Watch courses on the go: video lectures, audio lectures, presentations, articles and anything inside your course.

• Watch courses in offline: Save courses for offline viewing so you can watch them while you're on a plane or subway!

*WHAT PEOPLE ARE SAYING ABOUT THIS COURSE ON UDEMMY *

"The presentation was clear in delivering the concepts of ITIL, I'll definitely share this opportunity to all of my friends and then up next is the Foundation :)"

-(Jason L. Dela Luna ) ★★★★★

"I highly recommend it to anyone getting into ITIL and this ITIL Lite is a nice peek into the class."

-(Joel Alcantara ) ★★★★★

"Thanks for IT Training Zone for this brief and concise introduction about ITIL. A must for all people seeking a good path on how to start about ITIL."

-(Charleston Lagcao ) ★★★★★

Instructed By : IT Training Zone | Specialising in fully accredited online training

IT Training Zone specialist in the global delivery of fully accredited online ITIL training.

Install the "Learn ITIL - Basic Tutorials" app now and join over 4 million students who are already learning on Udemy.