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Track orders, approve or reject tasks, create & follow tickets, search FAQs.
With the Boehringer Ingelheim MyShop App you get access to a lot of helpful self-service features in terms of request fulfillment, incident and knowledge management:
Request Fulfillment
• Get overview on open requests and their status.
• Possibility to act on MyShop approval tasks.
Incident Management
• Create new incident ticket
• Get overview on open tickets and their status
• Possibility to add notes to open tickets
• Get information about your assigned support contact.
Knowledge Management
• Search for FAQs in the Knowledge Base
To use the app, an online connection is mandatory.
最新版本1.1.0更新日志
Last updated on 2018年12月04日
Thank you for using the MyShop App. We hope you like it!
# NEW FEATURES
## Incident Management
• Create new incident ticktet
• Get overview on open tickets and their status
• Possibility to add notes to open tickets
• Get information about local support contact
## Knowledge Management
• Search for FAQs in the Knowledge Base
# BUG FIXES
• Fixed what needed fixing and squished some bugs
翻译中...
Boehringer Ingelheim: MyShop
1.1.0 by Boehringer Ingelheim International GmbH
2018年12月04日