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Channel Talk: Productive communication app for commerce business companies.
Channel Talk - Live Chat & Team Communication
Stay in sync with your customers wherever you go.
Channel Talk brings live chat to a whole new level. Engage your customers with new promotions, answer their questions, make recommendations, and ultimately increase sales opportunities. Work with your team to bring the best customer service and experience right on your website.
Channel Talk allows you to:
- Communicate with your customers
- Message and collaborate with your team
- Manage and utilize CRM and visitor list in real-time
- Search Messages
Learn more at: https://channel.io/
What's New in the Latest Version 9.15.2
Last updated on Jan 11, 2025
Automate Your Phone Calls with IVR
- Our new IVR feature brings a personalized calling experience for your customers and enables your team to handle phone calls more efficiently
- View IVR details on mobile before connecting with the customer, helping you understand the nature of their inquiry ahead of time
- Features such as voicemail and call input forms have been added
Protection for Sensitive Customer Data
- Hide data fields with a toggle, protecting sensitive customer information
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Channel Talk
9.15.2 by Channel Corp.
Jan 11, 2025