Microinvest Feedback

Moderno sistema de avaliação da qualidade de serviço ao cliente

Microinvest Feedback is a modern system for customer evaluation of service quality. The clients of a shop will be able to express their contentment with the provided services using a device with Microinvest Feedback software, which is placed at the exit of the shop. The system allows thorough monitoring of sale assistants’ work and achieving complete customer satisfaction.

Microinvest Feedback garners clients‘ votes and sorts them into 3 categories:

• Positive feedback;

• Neutral feedback;

• Negative feedback.

Via integrated database, Microinvest Feedback saves the exact moment of the vote and generates reports for the number of the votes by operators, shifts, dates and exact hour. The system generates coefficients and the user receives an overview of the satisfaction level.

Microinvest Feedback allows connection with external system and thus the data is transferred to a central server and summarized by different aspects.

Microinvest Feedback features a password protection and separation of the roles and the access rights. The app might work independently and it is not necessary to be connected to an external system.

Microinvest Feedback is compatible with a huge number of devices and there are no requirements for the version of the operating system, screen size and parameters of the processor or the memory. The use of an affordable device allows a low cost of the entire system.

Install the app and check how it works with real data. Change the settings and enjoy the benefits of Microinvest Feedback! For more information visit http://www.en.microinvest.net