BA-mobil

Employment agency customer app

BA-mobil is the customer app of the Federal Employment Agency.

Please note:

BA-mobil is NOT an app for two-factor authentication (TOTP), but rather makes it easier for you to contact the Federal Employment Agency.

With BA-mobil you can access selected functions of your online profile at any time.

Are you registered as unemployed or looking for work?

Do you already have access data for your customer account at the Federal Employment Agency?

Do you have a personal contact person?

Then you can LOG IN to BA-mobil WITH YOUR ACCESS DATA. You already know the username and password from the Federal Employment Agency homepage: www.arbeitsagentur.de

Some selected FUNCTIONS from BA-mobil:

• CURRENT INFORMATION:

You can keep track of your upcoming appointments, new messages, placement suggestions, applications and much more in one place (also via push notification).

• TO UPLOAD DOCUMENTS:

Upload documents relating to your request and submit them digitally to the Federal Employment Agency.

• MAILBOXES:

You can view your messages in the benefits and placement mailbox at any time and, among other things, contact the Federal Employment Agency on the topics of cash benefits and advice and placement.

• MANAGE APPOINTMENTS:

View your upcoming and recently past appointments, save the appointments directly in your smartphone's calendar and use the map app on your smartphone to show you the route to your appointment location.

• NOTICES AND EVIDENCE:

Notifications and evidence can be displayed to you as a PDF file if you have agreed to this in the portal.

• REPORT CHANGES:

Inform your agency about important events. For example, you can easily submit a photo of your certificate of incapacity for work via your smartphone.

• TRACK PROCESSING STATUS:

View the current processing status of your online applications at any time.

We are constantly developing BA-mobil further. We look forward to receiving feedback in the store.

You can also provide anonymous feedback about the app using the form within the app.

If you have any help issues, please contact our support hotline.

You can find the declaration on accessibility here: https://www.arbeitsagentur.de/sperr-melden/erklaerung-sperrfreiheit

We look forward to helping you move forward with BA-mobil.