Assistant

The new SNCF app that you can take anywhere.

YOUR ASSISTANT FOR ALL YOUR TRAVEL!

The Assistant accompanies you on all your travel and saves you time by optimising your itineraries on public transport (train, RER, TER, Transilien, bus, metro on the RATP network).

With the Assistant, find, set out and stay informed about all your travel.

- View available modes of transport near you on the integrated map, wherever you are 

- Find optimised itineraries to get you from point A to point B 

- View traffic info in real time

- Receive alternative itineraries in case of disruptions with notifications direct to your mobile

1) Get there faster and optimise your itinerary

Find all the possible ways to get from point A to point B and choose the best itinerary according to your preferences 

You can use the following modes of transport:

- RER, metro, bus, Transilien, tram

- TER, TGV, INTERCITÉS

The itineraries are optimised to save you time, plan your itinerary and avoid delays.

You can save your preferences and recurring itineraries directly on the homepage: home, work, frequent destinations… to save even more time.

2) Travel with peace of mind

- Plan your travel thanks to traffic info

- Receive recommendations for alternative itineraries

- Plan your itineraries so you can view them and be notified about your itineraries even when offline

3) Travel more freely

- Find your discount cards and your loyalty programme in easily accessible digital format 

So, coming on board?

Want to contact us?

Go to "Help and Contact", read the FAQs or contact an advisor via the contact form.